Gioelia Cremeria – The opening that put Modena in line

A teaser campaign, a mysterious Instagram profile, and an entire town wondering: but who is Stefy?

Lavoratore sorridente in uniforme tiene in mano una coppa di gelato in una gelateria.
A smiling waitress holds a bowl of ice cream in a store, wearing a brown uniform and hat.

Challenge

How do you create hype around the opening of a major international chain’s new ice cream shop in Modena while launching the owner as the face and voice of the brand?

Solution

We developed a two-stage teaser action. First phase: posters with no logo scattered around the city, just mystery questions and a QR code that led to the Instagram profile @stefy.fuoridalcono. Second phase: the reveal. Stefy comes out of the closet, announces the opening date and puts a hard-to-refuse offer on the table: free ice cream for everyone on opening day. All amplified by a paid Meta campaign.

Community Factor

A new ice cream shop is not news. A mystery that intrigues Modena for weeks is. Instead of making the brand talk to the city, we made the city talk about the brands: in comments under posts, in neighborhoods, in word of mouth. When Stefy opened, the people of Modena were not discovering an ice cream shop: they were closing the circle of a journey that had begun a month earlier.

Results

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<strong>engagement</strong>
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users reached
Five Instagram posts featuring staff holding ice cream cones and promoting Gioelia Cremerias opening.
Six smartphones display Instagram posts about gelato and a woman promoting the dessert.
Person holding phone, watching video with Italian text, next to a cup and plants on table.